Accessibility at the Westville Hotel

At The Westville Hotel, we are committed to providing a welcoming and comfortable experience for all guests.​

As a 4-star boutique hotel located in the centre of Enniskillen, we aim to make our facilities accessible wherever reasonably possible. We understand that every guest’s needs are different, and we encourage you to contact us directly so we can ensure your stay is suitable and stress-free.

If you have specific accessibility requirements, please speak with our reservations team prior to booking.

Arrival & Entrance

Aerial Picture of the Westville Hotel on the Tempo Road in Enniskillen
  • The hotel is located on Tempo Road in Enniskillen town centre.

  • Step-free access is available at the main entrance.

  • Staff are available to assist with luggage and entry where required.

If you require assistance on arrival, please let us know in advance and we will be happy to help.

Reception Area

  • Our reception desk is accessible from the main entrance.

  • Seating is available in the lobby area.

  • Staff are trained to provide assistance where needed.

Should you require additional support during check-in, our team will be pleased to assist.

Lift Access

The hotel has lift access to guest accommodation floors and public areas, allowing full access to bedrooms, dining facilities and event spaces.

Accessible Bedrooms

Selected bedrooms have accessible room features which include:

– Increased circulation space

– Accessible en-suite facilities

– Grab rails in bathroom areas

– Walk-in or low-threshold shower

Westville Rooms

We provide accessible bedroom options designed to offer greater ease of movement and comfort.

As accessibility needs vary, we recommend contacting our team directly to discuss room suitability before confirming your booking.

Bathrooms

Accessible en-suite bathrooms are designed with safety and practicality in mind.

On selected rooms, features include:

– Grab rails
– Walk-in shower
– Non-slip flooring
– Accessible sink height

If you require specific measurements or confirmation of bathroom layout, please contact us prior to arrival.

Restaurant & Bar Accessibility

Our WV Bar & Restaurant is accessible via lift or level access.

We are happy to:

  • Arrange suitable seating

  • Accommodate dietary requirements

  • Provide quieter seating areas where available

If you have any specific needs relating to mobility, vision, hearing or sensory requirements, please inform us in advance.

The stunning Terrace Restaurant at The Westville Hotel in Enniskillen, County Fermanagh
Modern hotel lounge with upholstered chairs, small tables, a cosy fireplace, and a bar area under ceiling lights. The room features both carpeted and wooden flooring, offering a welcoming hotel atmosphere for guests to relax. Westville Hotel Enniskillen Bar

Event & Function Facilities

Our function suite and meeting spaces are accessible via lift.

We regularly host events and are happy to discuss any specific access requirements with event organisers in advance.

Parking

There is parking available to the side and rear of the hotel, including spaces under a raised overhang next the side entrance to the hotel.

There is coach parking as well as an overflow carpark across the road ensuring easy access to the building.

If you require assistance from your vehicle to reception, please notify us ahead of arrival and we will do our best to accommodate.

The Westville Hotel, Enniskillen County Fermanagh

Guide & Assistance Dogs

Registered Guide & Assistance dogs are welcome at The Westville Hotel.

Please advise us when booking if you are travelling with an assistance dog so we can prepare accordingly.

Registered Guide Dog - Welcome at The Westville Hotel

Website Accessibility

We aim to ensure that our website is accessible and easy to use.

We strive to:

  • Use clear, readable language

  • Maintain suitable colour contrast

  • Provide descriptive alt text for images

  • Keep navigation simple and consistent

If you encounter any difficulty accessing information on our website, please contact us directly and we will provide the information you require.

What Features are available?

FAQs

Do you have Accessible Bedrooms?

Yes, we offer accessible rooms designed for guests with reduced mobility, providing comfort, safety, and ease of movement during your stay.

Selected en-suite bathrooms are designed with ease of use in mind, including supportive features such as grab rails and walk-in or low-level showers.

Absolutely. If you have specific accessibility requirements, please contact our team before arrival so we can do our best to prepare everything for a comfortable stay.

Yes, A lift is available to support step-free access to all floors. 

 By contacting our reservations team directly we will be able to discuss your needs.

Accessible Activities in Fermanagh

Lough Erne Via Boat

Enniskillen Castle

Many areas of the castle are suitable for visitors with accessibility needs, with seating available for rest breaks and spacious outdoor areas to enjoy the surroundings. The mix of indoor exhibitions and outdoor spaces also makes it a flexible and enjoyable day out, whether you want to explore the history or simply take in the atmosphere.

Exploring Enniskillen's heritage sights - Florence Court House

Florence Court

For guests with accessibility needs, Florence Court is often a great choice thanks to its spacious grounds and thoughtful visitor facilities. The estate offers wide paths, open outdoor areas, and accessible routes that allow visitors to enjoy the scenery comfortably while taking breaks as needed.

View of Enniskillen Castle and Enniskillen's water ways

Island Discovery Boat Tour

Powered by solar panels and designed with minimal environmental impact, the Island Discovery offers a one hour cruise around Ireland’s only island town, Enniskillen, combining sustainability with sightseeing. Thoughtfully engineered for accessibility, the vessel can accommodate up to six wheelchair users at the same time, with level access throughout and no ramps required, ensuring boarding and disembarking is smooth and comfortable for all guests.

Castle Coole near Enniskillen, County Fermanagh, with sweeping lawns and neoclassical architecture.

Castle Coole

For guests with accessibility needs, Castle Coole can be a great option thanks to its wide open grounds, accessible pathways, and plenty of outdoor space to move comfortably. Visitors can enjoy relaxing walks, take in the views, and make use of seating areas throughout the estate for rest breaks. The combination of open landscapes and well-maintained routes makes it ideal for those looking for a slower, more comfortable day out.

If you have any questions or would like to discuss accessibility requirements before booking, please contact our team. We’ll be happy to support you. Our Contact T: 44 (0)28 6632 0333